Easiest buying experience I have ever had. Didn’t have to haggle over price, they just came back to me with their best price and I excepted. Johnathan was so pleasant to work with and everything went smoothly. I would recommend Mercedes-Benz of Atlantic City to anyone interested in buying a Mercedes… thanks Mercedes!
Gabe is great to work with...definitely satisfied all needs and concerns.
Great help especially the guy at the rental car area. He was very helpful and put me in a great car. The lady at the front desk was also very nice
Does Jonathan works hard for you? YES he does! The Dealership Management does whatever is needed to do a deal! Will miss the Bentley but I will have more fun in my brand new 2021 G63. I give everyone a SIX STAR RATING!
As always and now expected, service was exemplary. I had my car towed I. And from arrival to estimate to repair and pickup I was kept informed as to the status of the vehicle. Tina did an awesome job. I highly recommend MB OF AC
Mercedes-Benz of Atlantic city is 81 Klassy Pl. the Service is excellent got my car same day no problems. Tina La China is one excellent person they need more people like her pleasant knows her stuff lol and is very knowledgeable every question we asked with an answer,Had a great experience thank you Tina.
Service Advisor, Kevin Rossi is always courteous, professional and knowledgeable on all things Mercedes Benz. He is the same today as he was 20yrs ago when I 1st met him.
Had a check engine light issue…came in and saw Mark who was nothing but professional and helped me right away…I would highly recommend this location to anyone
Professional and courteous Very friendly staff from start to finish Would recommend this dealership. Our hone base in in PA and purchased our last Mercedes at your Ft Washington dealership. We just happened to stop in to have our tires topped off with air and bought a brand new vehicle.
My sales person, Gabriel Romano, was very patient and professional. Very polite and friendly and I would certainly recommend him to friends and family. Finance department was also very helpful and friendly. They were very knowledgeable and made the transaction very smooth and everything was completed very quickly. I also got a good rate for the financing which was great!
Always very professional and they get you in and out as quickly as they can. I needed body work after I was hit, and they coordinated my body work, rental through Enterprise, and coordinated my service at the same time so I didn’t have to go back.
Great job rescuing me and fixing my car. Thank you! Service was great. Doylestown Keenan Mercedes, where I bought the vehicle, should take training courses from the team in AC.
Excellent service department go above and beyond expectation … great communication!
Darnell was very informative and professional. Our experience at Mercedes was a very enjoyable experience and we went home with a beautiful new vehicle. I would highly recommend you ask for Darnell when going to Mercedes of Atlantic City. Thank you Darnell!!
Jonathan was great. He was very patient and very helpful. Very knowledgeable and responsive. It was very easy to test drive and long hours of service helped a lot.
They do a great job! Totally satisfied. Mark and his team deliver great service, timely every time! S560 service level is outstanding. I highly recommend the service department!
Excellent speedy service on my flat tire.
Great service and people! Thanks! Everyone was pleasant and helpful..I appreciate all of your help and the loaner car was also appreciated..thank you
Customer Service Rep was very courteous and knowledgeable. Service was completed on schedule.
They were thorough and up front about pricing. I also appreciate the choice to opt in or out of each recommendation.
Great service as always on my e class 2014 the service was part of the recall I appreciate the courtesy notification from the service department
Professional treatment is what I received from the purchase through my first encounter with the service personnel. They are very good at staying in touch with you while your vehicle is going through a process
Excellent customer service experience
Great sales experience and even more so post sale. Todd has answers every question and been a huge help in getting my vehicles tiny imperfections completely resolved
Sales person Rich was phenomenal, went above and beyond to make my experience a great one, would highly recommend anyone looking to purchase a vehicle....to make Mercedes-Benz of Atlantic City your first stop.
Atlantic Mercedes dealership what can I say awesome superb dealership they treat me like family prompt on time they let you know what's going on with your car they check all points of the vehicle to ensure safe traveling I feel very safe when I receive my car back from Atlantic City Mercedes dealer it is a wonderful experience dealing with the manager and staff I will continue to purchase vehicles from Atlantic City Mercedes thank you very much.
They didnt reset my service reminder that was a little annoying but the people and service are excellent I would recommend them to family and friends
Service was professional and quick
Gabe has been my salesmen for three Mercedes and he has always come threw. first CL then SL and now 14 years later after recovering from such a bad 2008 recession, I love my new 2021 E 53 fully loaded. beautiful car
All treated very professionally. Can't praise my salesperson enough. Jonathan Batt has always been very professional and truly caring about customer service. The service department has always been excellent. The process of buying is smooth.
We live in Dallas Tx located the car we purchased online yesterday afternoon at 6:30 CST. The folks at Mercedes -Benz of Atlantic City tinted the windows, detailed the car had ready for or son to drive off the lot 3pm today!!! We had financing in place with Chase. Mercedes-Benz took over the financing so we could close the loan online and offered rate 2% lower. Totally seamless, better deal than advertised, honest and saved money! I’m 64 purchased many autos never had money spent given back by auto dealer. May purchase my next Mercedes from them drive back to Texas so ...
Great and Mark was amzlmg
The Service Department did a great job in an expedited fashion. It was a very good dealership service visit. The only drawback was cost using OEM parts.
KEVIN ROSSI IS EXCELLENT, WE ALWAYS RECEIVE HIGH LEVELS OF QUALITY SERVICE. WE WOULD NOT GO ANYWHERE ELSE WE ALWAYS PURCHASE OUR CARS FROM ATLANTIC CITY MERCEDES BENZ
Class. Operation. Highly Recommend went in for Service. Problems with car were explained in detail and understandable. Felt the dealership had my best interests as a priority. Not easy to find a straightforward dealership I will buy my next Car from them because of the way I was handled. Gentlemen Keep up the Good work.
The staff that really listen to the customers needs. Thank you Joe
Great inter action with salesman and manager.
Best dealer experience I’ve ever had. Todd Kravitz was an amazing point of contact for the sales team and has stayed in touch throughout the entire process to make sure we were completely satisfied.
Efficient service. Friendly salesperson.
The dealership gave us a loaner car while they worked on the problem that was difficult to solve. I'm glad to report that the problem was solved.
Darnell was very knowledgeable and quickly respond to my questions. He helped make my decision easy and willing to work within my timeline. If you are looking for a Mercedes-Benz I would recommend going to see Darnell.
Darrin made my experience a pleasure. There was absolutely no pressure or "salesman" pitch. He answered questions and stayed patient during my indecisiveness. I can't say enough good things about my experience buying my car.
Friendly Honest just good people to deal with never had a bad experience all Good!
The customer service was exceptional and i was very satisfied.
They did a good job with quick turnaround. They were pleasant and easy to work eith
My Benz is a great car! Service with Kevin top shelf! Sales with Darnell, treated right! Issues came and they were issues, when their financial guy was not trained properly and gave wrong information on the way Mercedes handles business accounts. Make sure you talk to the actual financial dept on phone, when dealing with a business account vs a regular account. They do not handle it differently like other dealerships
My best experience buying a car ever! Everything was smooth, professional, friendly and to my liking.
The salesperson was very attentive and helpful. We got our car delivered and our old car was returned without any hassle. They even offered to pick up the car for service.
Best service I’ve ever had Follow up help as well Love my car Personalized service Good communication Got the car I wanted in the expected time frame
Rich was amazing as usual. They are always accommodating and work with me to fit my needs. Rich is very genuine and always has my best interest in mind.
Rich is an all around great guy who made the car shopping experience easy and efficient. Highly recommend him to all potential buyers. Classy and professional establishment from top to bottom.
Kevin was most helpful plus very pleasant!No problems!!
Kevin was outstanding. Extremely thorough, accommodating and responsive. It was a total pleasure to deal with him and the efficiency of the dealership
Taking a moment to share how wonderful the interaction and experience with the service department always is!! Tina is always friendly, informative and helpful. Whether it is a routine service on my car or something that needs to be checked, Tina gets the job done through the service department. I love my car and also love that when something is needed, I can go to her and the great people at Mercedes to help me and get the issue resolved. Thanks again! 🙂
Jonathan is professional and will go to any length accommodate. This is my second purchase with him. He takes time to explain the car to you and allows you to ask questions thoroughout the process. The entire dealership is top notch. From Dante to Dawn the experience was amazing!!!
I had suffered through a month plus with both Mercedes me staff and an ineffective dealership in Florida but when Mark and Marco from Atlantic City Mercedes took my car in for service they had me back up in a matter of hour. This Dealership and their service department are a 10 plus. Until they took care of me I swore I would never again purchase another Mercedes. These people are special and I am so appreciative of their expertise and their treatment. !!!!!
My husband and I had a wonderful experience. This is our first Mercedes so it was an exciting step. We love it!
My experience was awesome at all times that let me know what was going on I will recommend them to all my friendsThank you good job guys
Excellent service when you get your car back it’s washed cleaned looks better than when I bought it
It was an awesome experience dealing with Mercedes Benz of Atlantic City. Darrin was professional and responsive to my needs and wants. The process of receiving my new car was painless and I highly recommend this dealership if you are in the market for a car!
Open on Saturday and very friendly and extra words to meet review guidelines
They were pleasant to deal with, showed me things I wasn’t even aware about, Kevin in service was made for his position, knows his stuff and treats all with respect I hope I never see him again lol but would always be a returning customer
Darnell is an exceptional young man! He treated us with the upmost respect. He made sure that we had all the information we needed to make an informed decision about our investment. No question was off the table. Mercedes Benz is lucky to have him representing the company!
Everything was great except didn't get a license plate holder for the front
Had the best salesperson Alex Silvestri. The service department is excellent
Excellent service & friendly staff!
The staff are exceedingly friendly and efficient. The dealership is spic and span. And there are some fascinating antique cars to look at to keep your mind occupied. Great place, great people!
Awesome service ! Tina was exceptional in getting me in quick Quick turnaround Very pleased with the hospitality It is always a pleasure dealing with this crew
The service at Mercedes-Benz of Atlantic City is worth acknowledging; because they are so good. They provided me with a car while they worked on my vehicle so there was no interruption in my job responsibilities, whatsoever. The quality of service was excellent. My car was returned to me with a smoother ride and a cleaner look. I will definitely continue to take my vehicle to Mercedes Benz of Atlantic City for service.
Excellent service, on time, professional, helpful
Very pleasant experience, Jonathan Batt was very professional and would refer him to any friends or family interested in a Mercedes Benz in the future.
The service department was very nice they even brought me in side to show me what the car needed before they did the actual work
The staff in the service department are always friendly and professional. Tina Lachina is always professional and knowledgeable. Very efficient and accommodating anytime I need service on my car
Always a pleasure buying from Gabe! Always happy to sit and chat and do business with him. This was our 4th car from here. We would always recommend Gabe and the dealership. Donte was helpful and professional.
Love my Mercedes Benz e350 it's beautiful and drives so smooth. The only thing I regret was not getting the two tone interior I feel that it had made it more spectacular.
Very good service, work completed very timely and the service department provided a complimentary vehicle while our car was being serviced. Great service department and Mark Bauers was terrific!
Everything the best vehicle buying experience I ever had.
they were very accommodative. i had a flat tire and i needed immediate service and it was a Saturday afternoon. They found a way to fit me in and get me in and out quickly. Thank you!!!!
Excellent customer service. Darren was friendly, knowledgeable, engaging and a pleasure to deal with. No pressure - just good information. We left the BMW dealership because I didn’t like the sales person.
Love this dealership. Kevin Rossi is wonderful in the service department! Johnathan Batt was great to work with and I am hoping he will be as good the next time that I come in for a car.
I would say their attention to details
Quick service, answered all my questions in a timely fashion, delivered my car! What wonderful service. I’ll recommend this dealership and MR. Gabriel Romano to anyone who Is interested in purchasing a new car. Louise Rainear
Process was quick, easy, and everyone was so friendly, truly a unique buying experience when compared to the "typical" car buying procedure. Will definitely be back.
The dealership was very easy to work with and communicated all the details of the sale. Any questions were answered fully and when an issue out of their control arose they made up for the delay fully.
Very good service all around.
I’m from PA and am living in OCNJ. I had a nail in my tire and I called AC Mercedes. They told me to come right over. Mark the service tech and the young man who met me in the service bay could not have been any nicer. I was in and out in an hour and my car was washed and vacuumed! Great service AC!
This is my first MB and Darnell made my experience so quick, easy, and exciting. I highly recommend MB of AC. Thank you so much for everything.