Customer Testimonials

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DealerRater Jan 16, 2022

Service appointment was efficient and mindful of current conditions with ongoing pandemic. Staff was respectful

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Google Jan 16, 2022

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Google Jan 15, 2022

Great experience. Darnell was excellent and was very informative and had good follow up.

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DealerRater Jan 9, 2022

This is a great dealership that really knows about customer service which is the main reason why I will continue to come back.

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DealerRater Jan 9, 2022

The dealership has provided excellent customer service every time I had to take my car in to get anything done.

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Google Jan 9, 2022

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Google Jan 9, 2022

good communication and service as expected

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DealerRater Jan 8, 2022

Second new car purchase from M-B of Atlantic City with Jonathan. He is totally dedicated to the customer’s experience being a great one. No pressure, helpful suggestions and complete honesty. A first class advisor, first class dealership and first class car.

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DealerRater Jan 6, 2022

They treated me very well and the service was magnificent. They knew what they were doing. Excellent service.

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DealerRater Jan 6, 2022

Love the attention and service. Trestment was magnificent. The service was excellent! I Thank you.

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Facebook Jan 6, 2022

Service agent Kevin Rossi accomplished the servicing of my two cars within one day and with his help and understanding, obviated the need to miss any work. Service work and a recall completed appropriately and timely.

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Google Jan 5, 2022

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Facebook Jan 4, 2022

On point with handle my problems

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Facebook Jan 4, 2022

Excellent customer service and very easy to work with from over 4k miles away.

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Google Jan 2, 2022

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DealerRater Dec 31, 2021

This dealership has customer service down to a tee! They make you feel comfortable from the moment you step into the place. I highly recommend these hard working sales people! Our sales rep, Rich, was helpful, kind and knowledgeable! Go see him!

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Facebook Dec 31, 2021

Darren was our salesman. Our buying experience was great. (12/2020)-They went above and beyond to meet my demands and close the deal. Very happy with the car, salesman, finance manager. Thank you. Just had our one year maintenance. Dealt with Kevin and this experience was great. Went out of his way to explain the service and answer our questions about the car. Was professional and courteous. Very happy with the entire dealership!

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Facebook Dec 31, 2021

Had car serviced today. Paul was very helpful and explained things clearly.

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Google Dec 30, 2021

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Google Dec 30, 2021

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Google Dec 30, 2021

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DealerRater Dec 28, 2021

Mercedes Ac is amazing. Service is great they are friendly and kind and know what they are doing!!!

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Google Dec 28, 2021

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Facebook Dec 28, 2021

I just purchased my second car from this dealer. Todd the manager and Darnell the sales rep each did an excellent job in assisting me throughout the process. I will return there for my next purchase.

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DealerRater Dec 25, 2021

Great service! Went in for a flat tire, replaced it rapidly and safe! Would recommend highly

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DealerRater Dec 24, 2021

I have been using Atlantic City Mercedes’ for years for service and sales. I recently had the pleasure of working with Kevin Rossi in the service department. I needed to replace the cracked windshield on my 2021 CLS 53. Kevin was able to get the windshield in three days which was almost impossible with the current supply chain issues. Kevin called me to let me know the windshield was there and was able to squeeze me in for the repair. Of course the installation was perfect. My thanks to Kevin for making this happen I couldn’t have done it without him. ...

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Facebook Dec 22, 2021

Very helpful and great service.

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DealerRater Dec 22, 2021

It took a while to get an appointment but once I did all of the issues were addressed quickly and efficiently.

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Google Dec 22, 2021

Always outstanding

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Google Dec 22, 2021

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Google Dec 21, 2021

Great experience...Jonathan was fantastic and made this purchase an easy and pleasurable experience! Thanks AC MB team!

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Google Dec 21, 2021

Excellent experience with Darnell my second car I have bought from him very thorough

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Google Dec 19, 2021

Jonathan was an amazing salesman! I searched all over the nation for my car for the past few months and he had it for me! I called and in less than 24 hours the car was mine! The sale was super quick and easy and he and Donte were a great help! My car is perfect and Jonathan gave me a detailed explanation of how everything in the vehicle works inside and out! Thank you so much Mercedes-Benz of Atlantic City! You’ve gained a life-long customer and friend. Happy Holidays! 🙂

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DealerRater Dec 16, 2021

This dealership is definitely customer friendly starting with your salesman right on through to your service representative. I’ve dealt with other dealerships, but Mercedes’ of Atlantic City is the best. Paul kept us informed constantly while our car was being serviced.

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DealerRater Dec 16, 2021

Tina has been extremely helpful everytime I have had a problem with my vehicle. She is intelligent, courteous, and very professional. As I have stated in the past, the dealership earns five stars because of the superior quality staff in every department of Mercedes-Benz of Atlantic City!

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DealerRater Dec 14, 2021

Everyone I came in contact with was courteous and informative. Kevin was most gracious in answering my question.

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Cars Dec 14, 2021

My service at Mercedes was a great. Time wise my car was in and out for its B service within 8 hours . Kevin Rossi kept me informed on every phase of the service. His service people found an issue snd resolved it!

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Google Dec 12, 2021

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Facebook Dec 11, 2021

If you want the best car buying experience go to Mercedes-Benz of AC. The salesman, Darnell was great to work with and took the time to answer all my questions that I had about my new purchase. The paperwork process was smooth and easy. Todd and his staff know how to get the job done right! I’ll be back for another!

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Facebook Dec 11, 2021

My car is making a noise coming from under the hoood

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DealerRater Dec 10, 2021

Really great service huddle free and polite! It took little longer than I expected to fix the damage but it was worth it and I am very happy with everything my car looks brand new!

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DealerRater Dec 10, 2021

They are very customer friendly and efficient and did recommend how to handle our services warranty

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DealerRater Dec 10, 2021

Kevin was great, he explained everything and was vey helpful, this was my first service visit at Mercedes in Atlantic City, I will be back!!

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DealerRater Dec 9, 2021

Luis was amazing! He was patient, attentive and ensured that I was updated at all times in regards to my car.

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DealerRater Dec 9, 2021

We were in and out with a deal we were comfortable with. No bs sales tactics, no shark salesman that we’ve dealt with in past car buying experiences. Great car buying experience

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Facebook Dec 9, 2021

Nice experience with Paul, just a little expensive

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Facebook Dec 8, 2021

Excellent level of service and communication.

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Cars Dec 8, 2021

Clearly a tough time to find a car in the US…we had a seamless experience in spite of this with Darnell and Mercedes-Benz of Atlantic City. Pleased with our experience!

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Facebook Dec 8, 2021

Everyone exceeded my expectations. I would highly recommend them.

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Google Dec 8, 2021

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Google Dec 7, 2021

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DealerRater Dec 5, 2021

Will recommend to anyone that owns a Mercedes Benze to give a try. Exceptional service. No regrets.

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Cars Dec 4, 2021

What a wonderful experience from start to finish. Jonathon and Damon were excellent. We’ve been to other dealerships but by far AC Mercedes’ has been the best.

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Facebook Dec 4, 2021

What a wonderful experience from start to finish. Jonathon and Damon were excellent. We’ve been to other dealerships but by far AC Mercedes’ has been the best.

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Google Dec 4, 2021

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DealerRater Dec 4, 2021

What a wonderful experience from start to finish. Jonathon and Damon were excellent. We’ve been to other dealerships but by far AC Mercedes’ has been the best.

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Google Dec 4, 2021

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Google Dec 3, 2021

Nice easy process in purchasing my new sprinter, Gabe was a pleasure to work with. I Will definitely be doing more business in the future.

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DealerRater Dec 2, 2021

I really enjoy taking my car here because everyone is so helpful here. Thanks so much

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Facebook Dec 1, 2021

Kevin from the service department is absolutely the best. Service, professionalism and communication at its finest. Thank you very much for making me feel valued as a customer. Absolutely the best!

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Cars Dec 1, 2021

Finished a job that I thought would take several days in only 1 day. Very courteous and overall excellent service. The loaner was a big help.

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DealerRater Nov 30, 2021

MB of Atlantic City had a great selection of new cars during this difficult car buying period because of Covid19. Staff was nice and I was able to get the car that I wanted.

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Google Nov 30, 2021

Easy peasy.. in and out with zero issues

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Facebook Nov 29, 2021

The two times I’ve been here for service have been excellent. They told me that a different dealership had charged me for service that was covered under my warranty. I was able to get my car serviced for free! Their honesty is rare and is what keeps me coming back.

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Facebook Nov 26, 2021

All aspects of a dealer from sales to service

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Google Nov 26, 2021

Had a good experience buying my Mercedes at Mercedes-Benz of AC. Make sure to ask for Darnell, he knows his stuff and is a pleasure to work with!

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DealerRater Nov 26, 2021

All services performed, met my expectations 100%. Excellent quality of attention to the details by manager and service techs.

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DealerRater Nov 24, 2021

All was ok. Time in. Time out. Car was ready. Driving fine now. So I would go back.

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DealerRater Nov 23, 2021

The customer service was very good. The dealership was clean. It was a pleasant experience.

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DealerRater Nov 22, 2021

Can't say enough about Tina and the Service department. They are excellent to deal with and we always have our car back when promised.

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Google Nov 21, 2021

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Google Nov 21, 2021

I had a very pleasant experience with this dealership. Alex Silvestri made me very comfortable and took the time to explain all the details from warranty to technology without me feeling pressured and intimidated. He didn’t rush me to make a decision. This is my first MB purchase and my first MB dealership experience and was very surprised how accommodating they all are. Donte Piotti their financial manager thoroughly explained the details of the contract. I highly recommend this dealership and look for Alex Silvestri if your planning to buy your first MB. I don’t regret driving an ...

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Facebook Nov 19, 2021

Darnell was amazing and I was able to order the car I wanted for the price I wanted with no issues and no issues for my trade in

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DealerRater Nov 19, 2021

Always courteous and dependable. Comfortable waiting area. Excellent dealership. Kevin explains everything clearly and concisely.

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Google Nov 19, 2021

Darrin is awesome. Quickest and easiest vehicle purchasing ever!!!

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Facebook Nov 19, 2021

Great experience with the service dept. and sales!! Bought 2 cars on 2 separate occasions with flawless service.

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DealerRater Nov 18, 2021

Everything went well. Drop off car rental and communication were great. Just thought the part that was bad was covered

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DealerRater Nov 17, 2021

Everyone was so helpful. I sincerely appreciate their commitment to my needs as I gave a very short notice.- thank you.

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DealerRater Nov 17, 2021

Service department is excellent to deal with. Tina is excellent in service car is always returned on time.

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DealerRater Nov 17, 2021

Great service Team at Mercedes of Atlantic City. Kevin Rossi is the constant professional. I always feel valued and appreciated as a customer. I mentioned to Kevin that I wanted to have some breakfast while my car was being serviced and he call a “Lyft” service for me that took me to a local diner and then returned me to the dealership. This is another example of customer service.

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DealerRater Nov 14, 2021

Our sales rep, Gabe, is always a pleasure to work with. He is straightforward and gets things right.

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DealerRater Nov 14, 2021

Great customer service, always helpful, full of recommendations and nice choice of car. Alex is the best!

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Google Nov 14, 2021

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DealerRater Nov 11, 2021

Good experience the salesperson was very cordial. I would like to have business again. They should have at least coffe for their guest as they have to stay their for hours for paper work completion

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Google Nov 9, 2021

Darnell was a huge help in helping me to quickly trade in my existing car and get a new car at a great value. He took the time to go over every detail with me and answer all of my crazy questions. Very happy with my service and I LOVE my new GLC!! Thank you, Darnell!

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DealerRater Nov 9, 2021

i have used this dealer for a number of years and the service has consistently been excellent....i give them a five star rating

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Facebook Nov 9, 2021

Easiest car buying experience I’ve ever had. The numbers were real, there was no shark sales tactics, just straight forward and to the point. Our entire visit took maybe 3 hours and we were good to go!

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Google Nov 8, 2021

I am so grateful and appreciative of the care and professionalism I received from Mr Lewis in servicing my vehicle. I had visited other Mercedes Benz service areas never received the kind of service I received from Atlantic city Mercedes Benz. Kind cautious and informative about issue/issues concerning your vehicle. Thanks for the work you do to satisfy your customers especially during this unusual time. Patrick Trye

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Google Nov 8, 2021

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Google Nov 7, 2021

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DealerRater Nov 5, 2021

excellent service , everyone I came in contact with were very friendly and courteous. worked in a timely manner

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DealerRater Nov 4, 2021

Our sales rep Darnell was pleasant and courteous as always as was everyone else that we dealt with. I would highly recommend this dealership.

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Facebook Nov 4, 2021

Tina and Kevin have made my experiences very stress free and are very efficient! I would recommend Mercedes Benz of Atlantic City 100%

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Google Nov 2, 2021

Highly recommend Darnell

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Cars Nov 2, 2021

Mercedes Benz of Atlantic City is a well run dealership. All departments are courteous, professional, and efficient. The sales department is committed to make the deal that works for the customer. The service department is accommodating and efficient.

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Facebook Nov 2, 2021

Kevin, one of the service writers, went out of his way to assure me excellent service. He arranged a ride for me so that I didn’t have to wait. The entire experience was a true pleasure with NO stress!

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Google Nov 1, 2021

Excellent service and work

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Google Nov 1, 2021

Tina, the customer service rep was professional, communicated well and made my service visit easy

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Facebook Oct 31, 2021

I just bought my first Mercedes and I’m am just so happy!!! Thank you for a easy transition!!

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Cars Oct 30, 2021

My car went in for service. Damon is courteous, friendly and professional. The service staff is outstanding. My car was in for an oil change and they even washed my car. The service staff at Mercedes Benz of Atlantic City makes owning a Mercedes Benz exceptional.